1. Introduction
Welcome to Bazaar.com.bd. These terms and conditions outline the rules and regulations for our platform and services, including Grocery, Food, Pharmacy, Shop, and Parcel Delivery.
2. Acceptance of Terms
You agree to be bound by these terms and conditions by accessing or using our services. If you do not agree with any part of these terms, you must not use our services.
3. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
4. User Accounts
- Registration: To use certain features, you may need to create an account. You agree to provide accurate and complete information during the registration process.
- Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use.
5. Services
- Grocery, Food, Pharmacy, Shop: We offer various products through our platform. Availability of products may vary, and all sales are subject to availability.
- Parcel Delivery: Our parcel delivery service allows users to send and receive packages. You agree to comply with all relevant laws and regulations when using this service.
6. Ordering and Payment
- Orders: When you place an order, you agree to pay the specified amount for the product or service. All orders are subject to acceptance and availability.
- Payments: Payments can be made through various methods provided on our platform. You agree to provide accurate payment information and authorize us to charge the applicable fees.
7. Delivery
- Delivery Times: We aim to deliver products within the estimated timeframes. However, delivery times are not guaranteed and may be affected by factors beyond our control.
- Delivery Areas: Our delivery services are available in specific areas. Please check our delivery area coverage before placing an order.
8. Returns and Refunds
- Grocery and Food: Due to the perishable nature of these products, returns are not accepted. If you receive a damaged or incorrect item, please contact us immediately.
- Pharmacy: For safety reasons, pharmacy items are non-returnable unless there is a defect or error in the delivery.
- Shop: Non-perishable items from the shop can be returned within 7 days of delivery if they are in their original condition.
- Parcel Delivery: If there is an issue with a delivered parcel, please contact us within 24 hours of delivery.
9. User Conduct
You agree not to use our services for any unlawful or prohibited activities. This includes, but is not limited to:
- Misrepresenting your identity or affiliation.
- Violating any applicable laws or regulations.
- Distributing harmful or malicious content.
10. Intellectual Property
All content on Bazaar.com.bd, including text, graphics, logos, and software, is the property of Bazaar.com.bd or its licensors and is protected by intellectual property laws. You may not use any content without our prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Bazaar.com.bd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use goodwill, or other intangible losses resulting from:
- Your use or inability to use our services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
12. Indemnification
You agree to indemnify and hold Bazaar.com.bd and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms, your use of our services, or your violation of any law or the rights of a third party.
13. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
14. Governing Law
These terms and conditions are governed by and construed following the laws of Bangladesh. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Bangladesh.
15. Contact Us
If you have any questions about these terms and conditions, please contact us at [contact@bazaar.com.bd](mailto:contact@bazaar.com.bd).
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Feel free to customize the above template based on your specific business needs and legal requirements. It’s also recommended to have a legal professional review your terms and conditions to ensure compliance with applicable laws and regulations.
